Homeowner · Didsbury · Customer since 12 July 2026
Bathroom repair — Leaking shower tray, re-tile the wet wall and replace the extractor.
Quote sent 5 days ago, opened 2 days ago.
Follow up — opened, no reply · due 29 Jul
Sarah Mitchell
Didsbury
What we know
Wants the work done before her sister visits in September. Prefers a call after 5pm — works shifts at the hospital.
Everything that's happened, newest at the bottom.
Enquiry received
12 Jul, 19:30
Website form — “Shower tray leaking into the hall ceiling below.”
Priya Chandra
Phone call completed
13 Jul, 17:20
Spoke for 8 minutes. Works shifts — calls after 5pm only. Keen to get it sorted before September.
Mark Halliwell
Site visit scheduled
13 Jul, 17:35
Friday 17 July, 18:00.
Mark Halliwell
Site visit completed
17 Jul, 18:45
Tray cracked at the waste. Wet wall needs 4m² re-tiling. Extractor seized.
Mark Halliwell
Quote sent
24 Jul, 09:20
QF-2026-0148 — £780, valid until 23 August.
Mark Halliwell
Quote opened
26 Jul, 20:14
Opened on a mobile at 21:14. No reply since.
Follow-up due
Due 29 Jul, 09:00
5 days since the quote went out. Suggested: a short, friendly check-in.
Write the follow-up1 job on record.
Bathroom repair
QF-2026-0148Enquiry received 12 July 2026
£780