Homeowner · Heaton Moor · Customer since 6 July 2026
Roof repair — Ridge tiles re-bedded and two slipped slates after the June storms.
Quote sent 11 days ago, opened 10 days ago.
Second follow-up — 11 days quiet · due 29 Jul
Iain Cruickshank
Heaton Moor
What we know
Ridge tiles came loose in the June storms. Insurance may cover part of it.
Everything that's happened, newest at the bottom.
Enquiry received
6 Jul, 09:40
Google search — storm damage to the ridge.
Priya Chandra
Site visit completed
16 Jul, 11:00
Photographed from the tower. Nine metres of ridge to re-bed.
Mark Halliwell
Quote sent
18 Jul, 16:45
QF-2026-0131 — £1,180, photos attached for the insurer.
Mark Halliwell
Quote opened
18 Jul, 21:30
Follow-up email sent
23 Jul, 16:00
Asked whether the insurer had come back to him.
Mark Halliwell
Second follow-up due
Due 29 Jul, 11:30
11 days since the quote. Worth a call rather than another email.
Write the follow-up1 job on record.
Roof repair
QF-2026-0131Enquiry received 6 July 2026
£1,180